Bristol-Myers Squibb is committed to helping appropriate patients get access to our medications by providing access and reimbursement support services.

This information is intended for U.S. healthcare professionals and/or healthcare professionals involved in healthcare reimbursement.

Bristol Myers Squibb recognizes the COVID-19 pandemic may impact some patients’ ability to afford or access their medicines.
Please call 1-800-721-8909 to speak with a patient-care representative for further assistance.

My BMS Cases

BMS Access Support® offers a secure web portal to manage the services we provide.

Some of the services through the provider portal include:

  • Electronically submit Benefits Review requests
  • Track reimbursement progress in real time
  • Confirm patient coverage with annual re-verification of benefits
  • Sign up for email alerts informing you of patient case updates
  • Access Letter of Medical Necessity template
  • Reduce Fax transmissions with secure messaging
  • Availability of electronic funds transfer (EFT) option

Visit the secure provider portal to enroll, track, and manage your BMS Access Support cases.

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Convenient 24/7 on-demand access to patient cases

Convenient 24/7 on-demand access to patient cases


The accurate completion of reimbursement- or coverage-related documentation is the responsibility of the healthcare provider and patient. Bristol-Myers Squibb and its agents make no guarantee regarding reimbursement for any service or item.

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8 am to 8 pm ET,
Monday - Friday
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Schedule a call from a Care Coordinator

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Request a visit from a BMS Access & Reimbursement Manager

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©2019 Bristol-Myers Squibb Company. All rights reserved. Access Support and Access Support logo are registered trademarks of Bristol-Myers Squibb Company.

Use of the information on this site is subject to the terms of our Legal Notice and Privacy Statement. The coding, coverage, and payment information contained within this website is current as of 09/19.

MMUS1605617-07-01 09/19