Bristol Myers Squibb is committed to helping appropriate patients get access to our medications by providing access and reimbursement support services.

This information is intended for U.S. healthcare professionals and/or healthcare professionals involved in healthcare reimbursement.

My BMS Cases

BMS Access Support® offers a secure web portal to manage the services we provide for select BMS products.

Some of the services through the provider portal include:

  • Electronically submit Benefits Review requests
  • Track reimbursement progress in real time
  • Confirm patient coverage with annual re-verification of benefits
  • Sign up for email alerts informing you of patient case updates
  • Access Letter of Medical Necessity template
  • Reduce Fax transmissions with secure messaging
  • Availability of electronic funds transfer (EFT) option

Visit the secure provider portal to enroll, track, and manage your BMS Access Support cases.

Log In >Create Account >

Convenient 24/7 on-demand access to patient cases

Convenient 24/7 on-demand access to patient cases


The accurate completion of reimbursement- or coverage-related documentation is the responsibility of the healthcare provider and patient. Bristol Myers Squibb and its agents make no guarantee regarding reimbursement for any service or item.

Support Center icon
Support Center: 1-800-861-0048
am to 8 pm ET, Mon - Fri
Schedule a Call icon
Schedule a call from a Patient Access SpecialistSchedule a Call >
Request a Visit icon
Request a visit from a BMS Access & Reimbursement ManagerRequest a Visit >
Schedule a Call > Request a Visit >

NO-US-2300198 05/23

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©2022 Bristol-Myers Squibb Company. Access Support is a registered trademark of Bristol-Myers Squibb Company.

Use of the information on this site is subject to the terms of our Legal Notice and Privacy Statement. The coding, coverage, and payment information contained within this website is current as of 04/22.

NO-US-2103027 04/22